How to create content your audience actually cares about

Being online is like drinking from a firehose.

It's chaotic. It's overwhelming. And you're lucky if anything actually gets taken in.

Between creators, brands, and an avalanche of ads, it’s no wonder we’ve all developed ad-blindness. But for marketers? That’s a problem. Pumping out endless content isn’t just exhausting—it’s ineffective. Because when your brand shows up too often with too little value, people start to tune out.

And that's exactly why it's important to slow down. Post with intention. And actually give your audience a reason to care. So if your current strategy isn’t hitting the way you'd hoped—or you’re simply short on time, money, or creative juices—this one’s for you.

1. Start with actual audience insight 

Demographics are surface-level. What you really want is psychographics. What does your audience care about? What conversations are they having right now? What’s making them laugh, think, rage, or click?

To find out, you're going to need to take a deep dive into social listening tools, desktop browsing data, survey responses, and customer interviews. The goal? Figuring out how to be relevant, not just present.

2. Anchor every piece of content in one of these three values 

If it doesn’t educate, inspire, or entertain—it’s probably just noice.

• Educate: What do people get wrong about your industry? What behind-the-scenes insight can you share? What’s something they don’t know (but should)?

• Inspire: Got a customer story that sparks hope? A product use case no one saw coming? Share it.

• Entertain: What inside jokes or pain points does your audience relate to? How can you bring more of you (or your team) into the mix?

3. Pick a lane you can stick with 

You don’t need to do it all. But you do need to be consistent. Choose a content format or style that feels natural for you and valuable to your audience. Educational carousels? Behind-the-scenes videos? Thoughtful LinkedIn posts? Doesn't matter, as long as you keep at it.

4. Plan (but make it sustainable) 

Create a lightweight content calendar you can realistically maintain. Prioritise high-impact pieces you can repurpose. The key here is to leave room to respond to timely moments when they arise. And don’t be afraid to repost something great. If it worked once, it’ll work again.

5. Think long-term, not viral 

Your content might be someone’s first touchpoint with your brand. Don’t blow it by chasing trends that don’t fit. Instead, invest in content that builds brand trust over time. That’s what actually converts.

- Charlotte Ellis, Editor ♡